You have invested in
your web site to support your business objectives. netMetrics
evaluates your web site to ensure that it is meeting those business
objectives. Using our siteIntercept technology, netMetrics is able
to provide user feedback from a random sample of your web site
visitors or customers. Unlike traditional banner ads or static
requests that invite people to participate in a users survey, our
intercept methodology generates a random sample of visitors that are
representative of all your site visitors. This attribute allows for
the reliable and valid use of advanced statistics and gives you
greater peace of mind when making important business decisions and
increasing your business online.
The process begins
with an in-depth interview that focuses on the business objectives
and performance measures of your web site. From there, the
evaluation plan is developed and we survey your visitors or
customers on a range of user-related factors including downloading
time, presentation, site navigation, usefulness of content, user
satisfaction and many other relevant issues.
With this information we are able to provide you with a wealth of
user information to support your online investment including:
Visitor psycho-demographic
profiles
Top line summary of the findings
Segmented summary of the findings
Web Site strengths and weaknesses
report
A prioritized agenda for
increasing site performance and productiveness